Frequently Asked Questions

Everything you need to know about Shatter House CIC in Cambridge. Can’t find your answer? Email hello@shatterhouse.co.uk.

What is Shatter House?

Shatter House CIC is a not-for-profit Community Interest Company opening in Cambridge. We offer safe, supervised, therapeutic activities, including smash rooms, a splatter room, axe throwing, batting cages, digital darts and arcade games, to help people release stress, build confidence and reconnect with others.

Is Shatter House therapy?

Our sessions are therapeutic, but they are not therapy and are not a replacement for professional mental health support. If you are struggling, please speak to your GP or call NHS 111 (option 2 for mental health). You can also call Samaritans free, any time, on 116 123.

When are you opening, and how do I book?

We are not open yet. Join our early-access list to be the first to hear when bookings open, with priority booking and launch perks.

How old do you have to be?

Our activities are for ages 16 and over. Anyone under 18 must be accompanied by an adult.

Is it safe?

Yes. Every session is supervised by our team and starts with a safety briefing. We provide all the protective equipment you need, and participants must follow all venue instructions and wear the PPE provided.

What should I wear?

Wear comfortable clothes that you can move in and do not mind getting messy, and closed-toe shoes. We provide all the protective gear you need, such as overalls, helmets, face shields and gloves, depending on the activity.

Can I bring my own items to smash?

Yes, you can bring your own items to smash, all within our supervised, controlled environment. For safety, some items cannot be smashed, such as anything containing chemicals, gas or batteries. We will share a full list before we open.

How long is a session?

A splatter room session lasts around 20 to 30 minutes. Session lengths for our other activities will be confirmed when bookings open.

Do I get to keep my splatter room canvas?

Yes. At the end of your session you take home your own canvas masterpiece.

Can organisations refer people to Shatter House?

Yes. We are building referral partnerships with local organisations, such as GP social prescribers, schools, youth and community services, charities and employers. Our aim is for referred places to be free or low-cost for the people who need them most, through funding from referring organisations, grants and the income from our public bookings. If your organisation would like to work with us, email hello@shatterhouse.co.uk.

Do you take group bookings?

We would love to welcome groups, from friends and families to workplaces and community organisations. Details of group bookings will be shared before we open. In the meantime, email hello@shatterhouse.co.uk to register your interest.

What are your Community Programmes?

Our Community Programmes offer structured, supervised sessions that make safe release, creative expression and emotional wellbeing more accessible to people in Cambridge. Find out more about our Community Programmes.

Is the venue accessible?

We want Shatter House to be welcoming to everyone. We will share full accessibility details, including access and how activities can be adapted, as soon as our Cambridge venue is confirmed. If you have specific needs, email hello@shatterhouse.co.uk and we will be happy to talk them through.

How can I contact you?

Email us at hello@shatterhouse.co.uk and we will get back to you.